Frequently Asked Questions

How do I book a MiniCab with LuxDrives?

You can book a MiniCab online through our website, via our mobile app, or by calling our 24/7 customer service hotline.

What areas do you serve?

LuxDrives provides MiniCab services throughout London and its surrounding areas, including airport transfers to and from Heathrow, Gatwick, Stansted, Luton, and London City Airport.

How much does a MiniCab from Heathrow to Central London cost?

Prices for a MiniCab from Heathrow to Central London range from £35 to £70, depending on factors such as vehicle type and time of day.

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and cash payments. Business account holders can also benefit from monthly invoicing.

How can I open a business account with LuxDrives?

To open a business account, visit our website and fill out the business account application form, or contact our customer service team for assistance.

What happens if my flight is delayed?

Our team monitors flight statuses in real-time. If your flight is delayed, we will adjust your pickup time accordingly at no extra charge.

Are your drivers professionally trained?

es, all LuxDrives drivers are professionally trained, licensed, and undergo rigorous background checks to ensure your safety and comfort.

Can I cancel or change my booking?

Yes, you can cancel or change your booking. Please refer to our cancellation policy on our website for details on fees and timelines.

Do you offer any discounts or loyalty programs?

Yes, we offer discounts for business account holders and a loyalty program for frequent travelers. Check our website or contact customer service for more details.

Can I request a specific driver for my trips?

While we cannot guarantee the availability of specific drivers, we do our best to accommodate such requests based on driver availability and scheduling.

Do you provide services for special events or occasions?

Yes, LuxDrives offers tailored MiniCab services for special events and occasions such as weddings, corporate events, and parties. Contact our customer service team to discuss your specific needs and receive a custom quote.